Issues related to device
What do we call WIWE?
WHAT CAN WIWE BE USED FOR?
The recording itself takes only 60 seconds.
The application is capable of showing the entire recorded ECG wave.
Furthermore, it can detect heart rate fluctuation and, in severe cases, atrial fibrillation (AF) that is shown by the ventricular heterogenety (VH) results.
It can measure the Blood oxygen level and the Heart rate.
It has other built-in functions, such as a pedometer and a calorie counter.
Can WIWE predict a heart attack?
What is the difference between a heart attack and a Sudden Cardiac Death?
To detect heart attack multi-channel electrocardiogram is need to be done simultaneously. Heart attack is not detectable by single-channel electrocardiogram (ECG) which is the main function of WIWE.
HOW ACCURATE IS THE WIWE?
What functions can be offered for people interested in fitness and sport? For what can they use the measured data?
Using the measured data charts can show you broad picture of your activity, not to mention the interesting milestones for motivation.
Is my data stored safely?
How much data can be stored?
One user profile can contain 1000 ECG recordings.
WILL THIS WORK WITH MY TABLET OR SMARTPHONE?
HOW OFTEN DO I NEED TO RECHARGE WIWE?
When there are 2 or less leds glowing on WIWE, you need to charge it.
You can charge the device using a microUSB cable (included). Whilst charging, one red LED will glow until WIWE’s fully charged.
Can WIWE get out of order? How will I recognize when it has gone wrong?
What happens if I have dropped down WIWE? How fragile is it? Is the surface scratch-resistant?
Questions about using WIWE
WHERE CAN I FIND INSTRUCTIONS ON HOW TO USE WIWE?
CAN ANYONE USE WIWE?
CAN I USE WIWE ON MULTIPLE FAMILY MEMBERS?
With WIWE you can create different user profiles in the application, so you can store data separately.
When to use WIWE and how many times?
Should your results often show data out of the normal value range or should you experience fast heart beating, fluttering in the chest, shortness of breath, it is recommended to take a measurement with WIWE which you should send to your doctor along with a description of your symptoms.
In case the following symptoms are severe, please seek medical advice first before taking a measurement with WIWE.
HOW CAN I GET THE ECG RECORDINGS I MADE TO MY DOCTOR?
Also, you can send your ECG recordings to anyone else from your smartphone’s contact list or you can type in a new e-mail address.
Do I have to use a smartphone or tablet by all means?
To check the results you will need to use the WIWE application, which you can download to many Android and iOS devices for free.
DO I NEED INTERNET CONNECTION OR WI-FI TO USE WIWE?
If you want to share your recordings though, you will need some kind of internet connection.
What is the maximum distance the bluetooth can be used for?
During the usage of the application the distance between WIWE and phone/tablet should be maximum 10 meters (cca. 33 ft).
WHAT SHOULD I DO, IF THE RECORDING DOESN’T START OR THE BATTERY IS FLAT?
When this part is done, please follow the instructions the application gives you.
If the battery is flat, you can charge WIWE with a microUSB cable. A red LED will show that it’s charging until it switches off.
In what posture should I use WIWE?
I HAVE A PACEMAKER, CAN I USE WIWE?
How long is a recording? Can I use WIWE for continuous monitoring?
WIWE cannot be used for continuous monitoring, it is meant to record short ECG waves.
What is the maximum heart rate you can measure with WIWE?
What should I do if my results differ from the normal values?
If there is red sign on the evaluation screen, please repeat the recording immediatelly. If the sign shows red again, contact your practitioner.
Questions about the application
HOW CAN I DOWNLOAD THE APPLICATION?
HOW CAN I SET UP THE APPLICATION?
For you to get the most accurate results out of the functions, you need to give as much personal details as you can throughout the creating of the profile or in the profile menu.
After these the application is ready to use, you can get further instructions from the application or our website.
HOW CAN I TAKE A RECORDING?
Please follow the instructions and turn on the WIWE device. You need to make sure that Bluetooth connection is turned on on your smartphone /tablet.
You need to choose the WIWE device out of the available devices.
After these please follow the instructions given to you and start the recording.
HOW CAN I SHARE A RECORDING?
Getting into the share function, you can choose from existing contacts or you can type in a new one. In the latter case you have to give the person’s name and e-mail address or you can add one from your contact list.
How can I use/ set up the pedometer?
You can switch on the pedometer in the settings menu of the application.
The function itself and the measured data/results are accessible in the data menu/fitness.
How many profiles can the application handle?
Is it possible for me that - for example - the recordings of my Grandma are uploaded into my Google Drive profile?
In which file format will be my recording sent?jpeg?pdf?txt?
Questions about compatibility
WHAT SMARTPHONES OR TABLETS CAN BE USED FOR THE APPLICATION?
In case of Apple devices you’ll need iOS 8.1 or newer.
Can I use the application on tablets?
Questions about purchases
WHERE CAN I PURCHASE WIWE?
You’ll get a confirmation e-mail containing your shipping details.
Can I purchase the device in shops? Where can I buy it personally?
WILL MY INSURANCE COVER WIWE?
DO I NEED A PRESCRIPTION TO PURCHASE WIWE?
Questions by health experts
What is the connection between the state of heart muscle and Ventricular Heterogenity?
WHAT CLEARANCES DOES WIWE HAVE?
CAN WIWE REPLACE A 12-LEAD ECG?
What is the difference between Sudden Cardiac Death and Sudden Cardiac Arrest?
IS MY PATIENT’S DATA SAFE?
ARE THERE ANY KNOWN medical CONTRAindicaTIONS FOR THE USE OF WIWE?
DO I STILL NEED TO see THE DOCTOR IF I USE WIWE?
You will have the opportunity to make a recording with WIWE if you do not feel well and send it to your doctor right away or show him/her later.